Registration FAQ's

General Registration Information:
All programs are offered on a “first come – first serve” basis online thru our website, by mailing in a registration form or in person at the Parks & Recreation office.  Classes not reaching the minimum enrollment 1 week before the starting day will be cancelled and a refund will be sent. (Some programs have deadlines more than 1 week in advance). Class sizes are limited so please register early. Waiting lists will be taken as classes reach their maximum enrollment.No makeup classes, credits, or refunds for holidays, inclement weather or missed classes.Programs are open to all residents regardless of race, gender or physical abilities.  Checks should be made payable to: Town of Merrimack =. Registrations should be mailed to: Merrimack Parks & Recreation, 116 Naticook Rd, Merrimack, NH 03054.

General Program Withdrawals, Refunds, Cancellations, and Transfers

• Participants who wish to withdraw from a program must notify the Parks & Recreation Department at least ten (10) days prior to the start of the program. All program cancellations will be assessed a $10.00 administrative processing fee. All refunds will be issued in the form of a check from the Town of Merrimack and may take up to two (2) weeks to process.
• Refunds may be given for medical reasons which arise less than ten (10) days prior to the start of a program. In the event that a medical issue arises after the start of the program, the refund will be prorated. For all medical cancellations wanting reimbursement, the request must be accompanied by a physician’s letter.
• If a program is cancelled due to low enrollment, participants will receive a full refund.
• Participants will be permitted, if space allows, a transfer to another program. Should the program the participant is transferring into have a higher fee, they will be expected to remit the difference in fee at the time of requesting the transfer.

Summer Camp Payments, Refunds, Cancellations & Transfer 

• Payments for each week of Summer Camp are due 45 Days prior to the start of the session that the child is enrolled in.
• Participants who wish to withdraw from a session at Camp or transfer to a later session must notify the Parks & Recreation Department at least 30 days prior to the start of the session that you wish to cancel. All program cancellations will result in the loss of the $50.00 non-refundable deposit. 
• Refund requests received between 15 – 29 days, will forfeit the $50 non-refundable deposit and you will receive a 50% of the remaining amount that was paid. 
• No refunds will be issued less than 14 days prior to the start of the session. 
• All refunds will be issued in the form of a check from the Town of Merrimack and may take up to 2 weeks to process. 
• Refunds may be given for medical reasons which arise less than 15 days prior to the start of the registered session. For all medical cancellations wanting reimbursement, the request must be accompanied by a physician’s letter; which must be received no later than the last day of the session that you are wishing to withdraw from. Even with a Doctor’s note, camper still forfeits the $50 non-refundable deposit and then would receive a 50% refund of the remaining amount that was been paid. 

Photo & Video Policy: The Merrimack Parks & Recreation Department reserves the right to photograph facility, activity and program participants at any and all department sponsored events for potential future use. All photos will remain the property of the Merrimack Parks & Recreation Department and may be used in future program guides, brochures, pamphlets, or news releases for promotional purposes or in recognition of department sponsored events. If you do not wish to have your picture taken, please notify a member of the staff.
  
Scholarship Assistance: The Town of Merrimack has a limited amount of privately donated scholarship funds available for Merrimack families facing financial hardship. Scholarships could help fund up to one week of camp and are awarded based on financial need. Applications and information are available by calling the Town of Merrimack Welfare Department at 423-8535 or by email at welfare@merrimacknh.gov 

Inclement weather: 

In the event of inclement weather; a timely decision will be made as to whether the program or event will be held as scheduled. That information will be posted on the Parks & Recreation Department Website, Facebook Page and during the winter months on WMUR's weather cancellations page.  In some instances, we may also send out an email blast if it relates to a Town wide event. 

Feedback: How are we doing? If you have any comments,concerns or suggestions that might be helpful to us, please let us know! Call the Parks & Recreation office at 882-1046 or email us at mcasparius@merrimacknh.gov